Frequently Asked Questions
Everything you need to know about your Pickleball gear and orders.
How do I choose the right pickleball paddle weight?
Paddle weight affects both power and control. Lightweight paddles (7.3 - 7.8 oz) offer better maneuverability and control, while heavier paddles (8.2 oz+) provide more power behind each shot. Mid-weight paddles are the most popular choice for all-around play.
What is your return policy for used equipment?
We offer a 30-day 'Play Test' guarantee. If you aren't satisfied with your paddle after playing with it, you can return it for a full refund or exchange, provided it shows no signs of structural damage or abuse.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping for players who need their gear ready for an upcoming tournament.
Are your paddles USAPA approved?
Yes, all paddles sold on our store are USAPA tested and approved for sanctioned tournament play, ensuring they meet all professional standards for surface friction and deflection.
Do you offer bulk discounts for clubs or teams?
Absolutely. We provide special pricing for pickleball clubs, community centers, and school teams ordering 10 or more paddles. Please contact our support team for a custom quote.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.